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After img programming in USBBulkLoopAuto project, I can not find any device in USB control center. | Cypress Semiconductor

After img programming in USBBulkLoopAuto project, I can not find any device in USB control center.

Summary: 4 Replies, Latest post by shekhar.singhal on 24 Nov 2016 01:57 AM PST
Verified Answers: 0
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Yoshiyuki's picture
User
2 posts

Dear Sir

 

I am doing design in following environment.

KIT name: CYUSB3KIT-001

Project name:  USBBulkLoopAuto

SDK ver: 1.3

OS: Windows 7 sp1 64bit

Then, after programming img file into FX3 in USB boot mode, USB control center does not show any device.

Also I can see "Programming Succeeded" in USB control center window.

Please let me know, what should I do to solve this problem.

 

Thank you.

 

Best regards,

Yoshiyuki MINEYAMA

mady's picture
Cypress Employee
1022 posts

Hi,

How does the device appear in the device manager? If the device appears in the other devices section can you please try manually binding the driver to it.

Right click the device -> Properties -> Drivers -> Update Driver -> Browse My Computer for Driver Software -> Let me Pick from a List of device drivers on my computer -> Have Disk -> Browse and navigate to the location: "C:\Program Files (x86)\Cypress\EZ-USB FX3 SDK\1.3\driver\bin" and select cyusb3.inf

Now you will be able to see the device on the control center.

If you are not able to see the device in the device manager, please create a Tech Support case with us.

 

Regards,

- Madhu Sudhan

Leonid Sorkin's picture
User
1 post

Hi,

I have a similar problem. After programming img file i do not see the device in the device manager.

Please, help.

Yoshiyuki's picture
User
2 posts

Dear Madhu

Thank you for your reply.

Unfortunately, I can not find any device in device manager window.

By the way, I found attached img file in other one's posted question.

Please find attached file.

(Please modify the filename extension. *.img is correct)

I think you may know this img file.

When I use this file, I can find usb bulkloop example device in Control Center.

I do not know the difference between my project and attachment.

 

Also please let me know how to create Tech support case?

 

Thank you.

 

Best regards,

Yoshiyuki

shekhar.singhal's picture
User
3 posts

Hello Madhu & Yoshiyuki,

                   I am facing the same issue. Did you guys find any solution for this issue.

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