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Abandoning the CDC | Cypress Semiconductor

Abandoning the CDC

Summary: 11 Replies, Latest post by hli on 25 Dec 2013 04:23 PM PST
Verified Answers: 0
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user_1377889's picture
User
10803 posts

Recently a group of Cypress Employees started to flood the forums with unasked-for contributions. This WILL make user-questions difficult to detect and follow-up because they are vanishing in the huge amount of these CDC-entries.

I do not question the correctness and value of the contents supplied, but in my opinion of what a community / forum is, they are completely mis-placed.

 

As a matter of fact I do not see a place of discussing, improving and exchanging experiences in the CDC any more and so I will not post (or even read) contributions here.

 

Thank you, folks! It has been a splended time watching our knowledge about PSoCs to grow and prosper!!!

 

Season greetings

Bob

 

rahulram's picture
Cypress Employee
115 posts

Bob,

I am very very sorry for this. I personally apologize for inundating the forum with information. I will take this issue up and make sure it is getting addressed properly.

Your presence in the forum is very valuable to us.Please forgive us this time.

Sorry again Bob.

 

Regards,

RahulRam.

 

user_1377889's picture
User
10803 posts

@RahulRam,

I did not see that you (personally) were flooding the forum with any non-asked for posts, so no need to apologize except you take the responsibility for that.

I am continuosly watching the CDC, so I can promise that I'll be back here when the situation does improve.

 

Bob

hli
user_78878863's picture
User
2759 posts

@Rahulram: just as an idea: - measure the employess not by the number of posts in the CDC (you get what you measure), but e.g. on the number of verified answers. That way they are more inclined to provide real help instead of throwing posts in here.

And, just not to forget that, finally improve the forum software!

pds's picture
Cypress Employee
5 posts

 Bob,

I am a Director of Applications at Cypress. While the intent was to add content that helped users with common issues and seed the forum with such content, I fully understand your frustration. I agree that the content is misplaced and should belong to our knowledge base or a frequently asked section. As immediate containment, we have taken action to stop all such posts. 

We will revisit how Cypress should handle this better. Please feel free to provide your thoughts on this directly to me at pds@cypress.com. I would love to hear from you and leverage your feedback.

We want you back.

Happy holidays!

Thanks,

Palani

user_14586677's picture
User
7648 posts

If I think about the time, read $$$$, spent on all these knowledge

postings, and a need, an ongoing repeated effort by forum supporters,

to have Cypress forum software uopgraded to a working  environment.

Tragic in a sense.

 

The inconsistancy of pasting, the incompatibility of uploading with all

browsers, the lack of a 21'st century search engine has got to be a ball

and chain around Cypress's neck.

 

Needs :

 

1) A place to upload solutions and reference material for users

2) A full in depth search engine

3) A true HTML forum with all that implies, pasting, insertion, EDIT, search.....

 

We all love PSOC (is it of concern some of us love a chunk of silicon and

plastic ?) and we all know from posting on other sites that this forum

software is really 18'th century horse and pony.

 

Regards, Dana.

 

pds's picture
Cypress Employee
5 posts

Danaa - Thanks for your input. We will ensure that this is communicated to the web marketing team that is responsible for launching improvements to the forum.

user_1377889's picture
User
10803 posts

Palani, thank you very much for this statement and the prompt reaction. As I said earlier, I'll be back when that situation improves. It did, I'm back.

 

Bob

hli
user_78878863's picture
User
2759 posts

@bob: good to have you back :)

@Palani: Unfortunately there have been promises for a long time, and they just stayed that - promises... (though at least the infamous problem with the small edit windows seems to be gone for good now). So can understand the furstration of the regulars on everything which additionally disturbs them over here...

H L
user_460349's picture
User
1362 posts

 Hope we can at least have the edit feature. 

user_1377889's picture
User
10803 posts

Avoid typos, edit feature unneeded

 

Season Greetings

Bob

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