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RTFM | Cypress Semiconductor

RTFM

Of course it stands for read Read The Fricken Manual .  Here at Cypress. when you hire on you get a set of initials.  Originally two letters, they quickly became three letters and recently they went to four letters.  Originally your initials were assigned to you on a like it or lump it basis.     (I am so happy that I am no Alam Samuel Smith).  Now with four letters you are allowed to request a particular combination.  (So you only have to be DORK if you want to.)  If I could choose my initials it would be RTFM

What is it about people s unwillingness to attempt to figure out things for themselves?  And it isn t any better with non technical people.  I have a web site with tools to design scroll sawn bowls and baskets (www.scrollmania.com ).  I had a user e-mail with such basic questions it was apparent he had not read the tutorials.  I suggested he read the first one but to no avail.  So he asked every question that the tutorial answered, pretty much in the order the tutorial answered them.  And I m not getting paid for this! (Go ahead and read the first Polydraw tutorial and give me your feedback.)  But pleas read it first!

 On the up side, I had a manager call me to ask why was his engineer couldn t get his application going and wanted to know wat was wrong with the part.  I told him I thought the application was well discussed in the app note but the Engineer would not completely read it.  I sent this manager the app note and asked him to read it.  He called me back to say that after reading it, it became clear how to fix the project and they had it going by the end of the day.  He also said he made the Engineer copy the complete apps note by hand.  He said he wanted to make sure he read every word.

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