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Recently (3 weeks ago) I made a complain about the poor support the forum-software offers us members and the result was a phone-conference with some of the responsible employees. Was a good talk, I tried to press my point in a small paper I sent out beforehand (See attachment).
It was agreed (promised) to install at first a forum entry to give us users a point where we can report errors to.
Cypress's whish-list of changes for the forum was rather extensive and imho looked more than a five-year-plan than a list of changes due.
Now a couple of weeks have passed and nothing did happen!
So I'm trying again to move something.
@Cypress: What would it cost if EVERY post would be a technical case that you, Cypress, had to answer. What would be the additional price of answering the same questions all over again since no user will know about the cases of another member.
Some of the queries to the forum are coming from newbees, students and hobbyists, truly not THE Cypress-customers for today, but for tomorrow? Well, when you listen to them, understand them and when you can solve their problems they might turn out to be your followers tomorrow.
Now: What are those continous costs compared to the efford to change the forum-software permanently (once)? You may tell that, I cannot.
Again: the forum website and its ease of use is Cypress's business-card! Here all PSoC users (and more!) are at the gates of Cypress World, and the hinges are creaking.
Bob
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