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Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C
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Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

Lumpi6 posted on 21 Aug 2012 1:17 AM PST
Top Contributor
183 Forum Posts

Hi,

 

since the new driver release of VIA with the version V3.10C the FX3 won't enumerate correctly. I think it stucks all the time in low power mode U3. Has anybody a solution?

Thanks

lumpi

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

RSKV posted on 25 Aug 2012 12:22 AM PST
Cypress Employee
655 Forum Posts

Hi Lumpi,

Is there any change with the latest SDK. Please let me know.

Thanks,

sai krishna.

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

Lumpi6 posted on 04 Sep 2012 01:02 AM PST
Top Contributor
183 Forum Posts

Hi Sai Krishna,

sorry for that delay... I tried it now again with the actual FX3 SDK 1.2 and the updated patched libraries I got from a technical support case (simple GPIO bug). I have still the same beviour. In the USB trace of a lecroy USB3.0 analyzer the firmware upload works fine through the request 0xA0 but then it stucks and the device is in low power mode U3. The windows device manager shows the yellow exclamation mark and in the properties it tells, that the device can not be started (Code 10).

Regards

Lumpi

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

RSKV posted on 06 Sep 2012 05:20 AM PST
Cypress Employee
655 Forum Posts

Hi Lumpi,

As you know, FX3 works fine with the VIA host controller driver v1.90A.

This is the version that we have tested with internally and this is what we can download from the via-labs website as well. We will test with the latest drivers if there are any.

Please let me know where can I get the 3.10 version of this.

Thanks,

sai krishna.

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

Lumpi6 posted on 06 Sep 2012 05:23 AM PST
Top Contributor
183 Forum Posts

Hi Sai Krishna,

you can get the driver here...

http://www.computerbase.de/downloads/system/usb-3.0-host-controller-treiber/

regards

lumpi

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

RSKV posted on 06 Sep 2012 07:02 AM PST
Cypress Employee
655 Forum Posts

Hi Lumpi,

Are they official releases from the manufacturers?.

Thanks,

sai krishna.

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

Lumpi6 posted on 06 Sep 2012 09:21 AM PST
Top Contributor
183 Forum Posts

Hi,

I do not really know because the manufacturer has the driver 1.90 at their homepage. Otherwise who else is updating that driver package?

thanks

lumpi

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

RSKV posted on 06 Sep 2012 07:09 PM PST
Cypress Employee
655 Forum Posts

Lumpi,

Right. But I need to check with the software team. They might be looking for a official release from the via-labs webpage.

Regards,

sai krishna.

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

Lumpi6 posted on 02 Oct 2012 01:56 AM PST
Top Contributor
183 Forum Posts

Hi Sai Krishna,

any updates???

regards,

lumpi

Re: Problem with USB3 PCIx with VIA chipset since update of VIA driver from V1.90A to V3.10C

RSKV posted on 03 Oct 2012 12:09 AM PST
Cypress Employee
655 Forum Posts

Update from the software team is that,

They will be testing with the next version when it is officially released on the Via-labs webpage.

http://via-labs.com/en/support/downloads.jsp#hostdriver

Please wait till we get the next official version.

Thanks,

sai krishna.



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