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Can Cypress Not Update Its Own Software
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Can Cypress Not Update Its Own Software

la8709 posted on 18 Dec 2009 8:20 PM PST

1 Forum Post

isgust; I have asked Cypress 4 months back if they could update a USB drive program written by them for the GE SC-6 Meter Mate "SmartCoupler" even sent copies of the system configeration file and all other files I would have expected someone to responded to my request, after all Cypress wrote the program. After all this time and the $500 the device cost I am inclined to believe they are not capable to do what seems to be a simple rewrite of their programs. I don't know that I would ever trust to buy any product from them again.

Can any person out there write an updated version of a SC-6 scaner device USB driver written for Windows XP to operate with Windows Vista 64 bite or does anyone even know if it is possible?

Thank you very much for any help.

la8709




Re: Can Cypress Not Update Its Own Software

aasi posted on 19 Dec 2009 12:34 PM PST
Cypress Employee
1090 Forum Posts
Dude attach the system configuration files... it would help me understand what is this driver and modification requirement all about...

Re: Can Cypress Not Update Its Own Software

gopv posted on 21 Dec 2009 01:23 AM PST
Cypress Employee
20 Forum Posts
I do not think that this is a product of Cypress. It is sold by General Electric Company. Cypress might have provided the driver to GE. I think the right place to ask for support would be GE, not Cypress. To my knowledge making a 32 bit driver to work as 64 driver will involve lot of development work.

Re: Can Cypress Not Update Its Own Software

gopv posted on 21 Dec 2009 01:24 AM PST
Cypress Employee
20 Forum Posts
This is a HID->COM driver.




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